Effective Date: 03/31/2025

    This Privacy Policy explains how [Your App Name] (“we”, “us”, or “our”) collects, uses, and shares information when you install or use our app in connection with your Shopify-supported store.

    1. Information We Collect

    When you install the app, we are automatically able to access certain types of information from your Shopify account through Shopify’s API. This includes:

    • Store information: Store name, email, and store settings

    • Order data: Order history and product details

    • Customer data: Customer names, emails, and previous order information (if applicable to app functionality)

    We only collect the data necessary to provide our services and do not collect any payment information.

    2. How We Use This Information

    We use the information we collect from you and your customers to:

    • Provide and operate the app’s features

    • Create and manage reorder pages

    • Send magic links for reordering

    • Offer customer support and troubleshoot issues

    • Improve and develop our services

    We do not use the data we access to build user profiles unrelated to your use of the app.

    3. Sharing Your Information

    We do not share your or your customers’ personal information except in the following cases:

    • Service Providers: We may share information with trusted third-party providers who help us operate the app (e.g., hosting, analytics, email services). These providers are only given access to the information necessary to perform their services.

    • Legal Requirements: We may disclose information if required by law or in response to legal requests.

    We never sell or rent personal information to third parties.

    4. Data Retention

    We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. If you uninstall the app, we will delete all associated data within 30 days unless otherwise requested.

    5. Data Security

    We take reasonable technical and organizational measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These include encryption, secure storage, and access controls.

    6. Your Rights

    You have the right to access, correct, or delete your personal data. You can do this by contacting us at [Your Contact Email]. We will respond to all requests within a reasonable timeframe.

    If your customers contact us regarding their data, we will refer them to you as the merchant.

    7. Changes to This Policy

    We may update this policy from time to time. Any changes will be posted on this page and, if significant, communicated via email or your Shopify admin dashboard.

    8. Contact Us

    If you have questions or concerns about this privacy policy, please contact us at:
    Email: [Your Contact Email]